How should managers respond if an employee disputes a performance rating?

How should managers respond if an employee disputes a performance rating?

• A. Listen, review supporting evidence, provide a recourse process, involve HR if needed, and adjust ratings if warranted.
• B. Ignore the dispute and enforce the rating.
• C. Only document the dispute but do nothing.
• D. Immediately reassign a different manager to the rating.

Answer: (A)